The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. With a board of directors comprised of 15 industry leaders elected by the IICRC shareholders, the IICRC functions in over twenty-five countries to protect the interests of both consumers and professionals. When you hire an IICRC-certified company, you can count on a professional contractor committed to doing the job the right way the first time.
A company that wishes to be IICRC certified must go through a rigorous application process and meet certain standards to ensure they’re both trustworthy and reliable. A company with an IICRC certification is a company you can trust.
Certified companies are required to show proof of insurance, which protects both the customer and the company.Continuous coverage is required, and the company must provide documentation of this coverage when asked.
- Employee Training
Continuous training and support are required for all employees to gain and maintain their certifications, which ensures all member companies offer the best service possible.
- Code of Ethics
The IICRC has a strict set of codes set forth by which all members must abide.Called ANSI or IICRC standards, these codes set the standard of care for the entire industry.
- Customer Complaints
The IICRC is dedicated to customer support and satisfaction.Because of this, certified companies are required to have a well-maintained, written customer complaint policy that includes documented follow-up for all complaints.
The IICRC offers certifications for individual technicians as well as companies. Technicians are given industry-specific training that helps you, the customer, be confident that the people working in your home will maintain the utmost level of professionalism and care.
- Standardized Training
All credentials offered by the IICRC are equivalent no matter where the training takes place, so you can trust that your technician has met the highest standard in the industry.
- Continuous Learning
Continued education is required to maintain certifications.The restoration industry is continuously evolving, so it’s necessary to stay ahead with regular training.Some of the courses offered by the IICRC are:
- Water Damage Restoration Technician (WRT)
- Applied Structural Drying Technician (ASD)
- Fire and Smoke Restoration Technician (FSRT)
- Health and Safety Technician (HST)
- Building Moisture Thermography (BMT)
- Applied Microbial Remediation Technician (AMRT)
- Commercial Drying Specialist (CDS)
IICRC certified companies are the preferred choice for insurance providers and property owners.When you choose and IICRC-certified company, you can rest easy knowing that both the company and its employees abide by rigorous standards and guidelines set in place to ensure the best care possible.